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What We Do
SETA, QCTO & Skills Development Support
SETA, QCTO & Skills Development Support
SETA, QCTO & Skills Development Support
End-to-end compliance without the confusion
We support organisations and training providers with accreditation, registration, learner administration, and compliance processes across the skills development ecosystem.
Includes:
- QCTO Accreditation
- Learner registration and exits (QCTO, W&RSETA, Services, CATHSSETA)
- Workplace approval and progra
End-to-end compliance without the confusion
We support organisations and training providers with accreditation, registration, learner administration, and compliance processes across the skills development ecosystem.
Includes:
- QCTO Accreditation
- Learner registration and exits (QCTO, W&RSETA, Services, CATHSSETA)
- Workplace approval and programme alignment
- Skills development planning and reporting support
- Audit preparation and documentation
- Guidance on occupational qualifications and learnerships
Ideal for: Employers, training providers, academies
Training Programme Design & Facilitation
SETA, QCTO & Skills Development Support
SETA, QCTO & Skills Development Support
Practical, engaging, and workplace-ready training
We design and facilitate training programmes that are easy to understand, operationally relevant, and immediately applicable.
Includes:
- Accredited Training
- Custom training material and facilitator guides
- Online, blended, and face-to-face workshops
- Soft skills and leadership development
- Cu
Practical, engaging, and workplace-ready training
We design and facilitate training programmes that are easy to understand, operationally relevant, and immediately applicable.
Includes:
- Accredited Training
- Custom training material and facilitator guides
- Online, blended, and face-to-face workshops
- Soft skills and leadership development
- Customer experience and service excellence
- Workplace coaching and assessments
Ideal for: Corporates, SMEs, academies, and training providers
Coffee Store Launch & STAR Team Enablement
SETA, QCTO & Skills Development Support
Coffee Store Launch & STAR Team Enablement
KBSA helps coffee businesses successfully open new stores by designing and enabling STAR teams across all operational roles.
Our support includes:
- End-to-end store opening readiness support
- STAR team design for all roles (baristas, supervisors, managers)
- Role clarity, capability mapping, and team structuring
- First 30 / 90 / 180 day per
KBSA helps coffee businesses successfully open new stores by designing and enabling STAR teams across all operational roles.
Our support includes:
- End-to-end store opening readiness support
- STAR team design for all roles (baristas, supervisors, managers)
- Role clarity, capability mapping, and team structuring
- First 30 / 90 / 180 day performance and learning journeys
- Operational readiness for opening day and post-launch stability
Suitable for: Coffee start-ups, growing coffee brands, multi-site operators
KBSA Signature Programmes
Culture & Values Enablement Programme™
First 90 Days Leadership Launch Programme™
Turning company values into everyday behaviour.
KBSA’s Culture & Values Enablement Programme™ helps organisations build, reset, or strengthen culture by translating company values into observable behaviours, standards, and rituals.
First 90 Days Leadership Launch Programme™
First 90 Days Leadership Launch Programme™
Supporting leaders for early impact and strategic clarity
The First 90 Days Leadership Launch Programme™ supports C-suite and senior leaders as they transition into new roles or organisations.
The programme provides structure, strategic focus, and coaching during the most critical period of leadership entry. Designed for People & Culture, L&D and HR.
KBSA Fellow Membership
KBSA Fellow Membership
Developing excellence in training and skills development practice
KBSA Fellows is a professional development membership for facilitators, assessors, moderators, subject matter experts (SMEs), and emerging training providers operating within the skills development ecosystem.
The programme is designed to shape capable, compliant, and credible practitioners who want to build sustainable training practices and deliver quality learning outcomes.